Terms & Services
Please read these terms carefully before using the Fooddey platform.
Welcome to Fooddey. These Terms & Services explain the rules and conditions that apply when you use our website, platform and related services.
1. Using Fooddey
Fooddey provides a platform that connects customers with food businesses. Customers can discover food vendors, view available menus and place orders through the platform.
Vendors use Fooddey to display their businesses, publish food menus and receive orders from customers.
2. Customer Responsibilities
Customers are responsible for providing accurate information when placing an order, including their name, phone number, delivery information and any special instructions.
Customers should review their order carefully before submitting it.
3. Vendor Responsibilities
Vendors are responsible for ensuring that their business information, menu items, prices and availability are accurate and up to date.
Vendors are also responsible for properly processing orders received through Fooddey and fulfilling accepted orders.
4. Orders
When a customer places an order, the order information is sent to the relevant food vendor for processing.
An order may be accepted, prepared, marked ready, completed, rejected or cancelled depending on the circumstances and the status of the order.
5. Payments
Payments made through Fooddey are processed using the payment services made available on the platform.
Users should not attempt to interfere with or manipulate the payment process.
6. Platform Availability
We aim to keep Fooddey available and reliable, but we cannot guarantee that the platform will always be available without interruption.
Maintenance, technical problems, network failures or circumstances beyond our control may temporarily affect the service.
7. Prohibited Activities
Users must not use Fooddey for fraudulent, unlawful, abusive or malicious activities.
Users must not attempt to gain unauthorized access to another user's account, manipulate orders or interfere with the normal operation of the platform.
8. Account Information
Users are responsible for maintaining the security of their login information and should not share passwords or other account credentials with unauthorized persons.
9. Changes to These Terms
Fooddey may update these Terms & Services from time to time. Updated terms may be published on this page.
10. Contact
If you have questions about these Terms & Services, please contact Fooddey through the contact information provided on the platform.